I have worked with IT Service Management for several years. with focus on ITIL’s Continual Service Improvement process. I have learned that there is a plethora of issues related to the various ITIL initiatives out there, strongly or loosely coupled to ITIL’s many shortcomings. I have a Lean focus towards Continual Improvement, which leads me towards Kaizen. However, that is not what I’ll discuss in this this article, but I mention it as a background for you to understand my motivation for watching this presentation.
Within my Continual Improvement focus (Kaizen), I am very interested in assessing the maturity of the various Scrum Teams in my Company. In «Measuring Agile Team Maturity», Mr. Watts presents a set of characteristics that could help you assess your scrum teams’ maturity:
- Clear goal
- Support (Servant leadership)
- Continuous Improvement
- Attention to results